Connection errors occur with RabbitMQ if OnGuard is installed on a system before the Prism client is installed

Symptom

 Connection errors occur with RabbitMQ if OnGuard is installed on a system before the Prism client is installed. 

Resolution

 To avoid connections errors with RabbitMQ, install the Prism client first, and then install OnGuard. 

Applies To

 OnGuard 7.5 and 7.5 Update 1 

Additional Information

This issue only occurs for a new Prism client installation, and not on a system where Prism client is already installed.


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